Nissan Second Delivery program
Driving off in a brand-new Nissan is pretty much the grown-up version of that uncontrollable childhood Christmas morning excitement. The thrill of owning a new vehicle is completely exhilarating! However, let’s be honest—it can also be a tiny bit overwhelming. After all, today’s cars come packed with advanced technology that can make even the simplest tasks seem complex.
Nissan’s Innovative Solution: Second Delivery
While the excitement of driving off in a new Nissan is undeniable, the sophistication of modern vehicles can leave new owners feeling like they’ve just unwrapped a high-tech gift they’re not quite sure how to operate. Features like Apple CarPlay, Android Auto, and advanced driver assistance systems are designed to enhance your driving experience, but it can be intimidating if you’re not familiar with these platforms.
To address this, Nissan has launched an exciting initiative known as the “Second Delivery” program, which is currently available only in the United States. The program is designed to help customers get the most out of their new vehicles, and we’ll be sure to keep you updated when this service becomes available in South Africa.
How Does It Work Though?
Launched in February 2023, the Second Delivery program is a no-cost follow-up service aimed at helping new Nissan owners fully understand and utilise their vehicles’ advanced technology. About two weeks after you’ve taken delivery of your Nissan, a tech expert will reach out to schedule a follow-up visit at a location of your choice—whether that’s your home, office, or even a local café.
During this visit, the tech expert will provide a comprehensive walkthrough of your vehicle’s systems, including advanced driving technologies like the ProPILOT Assist hands-on driver assist system and the Safety Shield 360 suite of safety features. This personalised support ensures that you can comfortably navigate and make the most of your new car’s capabilities.
Why This Service Is Such A Huge Step Forward
The response to the Second Delivery program has been overwhelmingly positive. With over 5,000 appointments completed and a 93% satisfaction rate, it’s clear that Nissan owners appreciate the tailored, in-depth approach. The program offers a relaxed and informative session, addressing any questions you might have and demonstrating how to fully utilise your new car’s features.
Dan Mohnke, Nissan’s VP of eCommerce and customer experience, emphasises the program’s significance: “Now more than ever, customers expect a personalised experience that matches their wants and needs. These types of experiences are extremely important for us to offer for our Ariya customers, who are largely new to the Nissan brand and interested in using all of the latest technology.”
Experience The Future With Group1 Nissan
While we eagerly await the expansion of services like Second Delivery to South Africa, our team is here to provide exceptional support and help you make the most of your Nissan’s features. Reach out to us to learn more and take the first step towards an extraordinary driving experience. Book a test drive today and discover how Nissan’s advanced tech can enhance your driving experience.
